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Customer Service

At aaaLarimar our goal is simple; we are committed to providing our customers total satisfaction. Every time. Guaranteed.

Contact us at sales@aaaLarimar.com or call 866-LARIMAR (866-527-4627) or (310) 801-4038, anytime.

Return Policy:

We accept returns of unused and undamaged items within 14 days of purchase for a full refund of the purchase price.

To return an item, please ship it to the following address (for your protection, we highly recommend that you insure all returns):

aaaLarimar
1457 Reeves Street, Suite 101
Los Angeles, California 90035

Frequent Buyer Program:

For every new customer, we start a Frequent Buyer Card. On a Frequent Buyer Card, we make a notation for each $25 you spend at aaaLarimar (and Larimarket), up to 10. When the card is completed (after you’ve spent a total of $250), you can take either $25 off of your next purchase, or 10% off of any other item, whichever you choose!*  We'll include the details of our Frequent Buyer Card program in with every purchase along with the updated status of your Frequent Buyer Card(s).

If you'd ever like to know the status of your Frequent Buyer Card, please email or call us (866-LARIMAR). We'll be happy to provide that to you!

Domestic Shipping:

We offer free shipping - USPS First Class Mail - within the United States. Free shipping includes insurance.

USPS Priority Mail (averages 2-3 days) is an additional $5.00.

USPS Express Mail (overnight to most cities but no Saturday or Sunday delivery) is an extra $18.50, which also includes insurance.

All items are shipped within 24 hours after you've placed your order.

International Shipping:

We currently do not offer International shipping.

Special Orders:

We're always happy to do special orders. If there's something you're looking for and we don't have it - we'll do our best to find it for you. Just call us at 866-LARIMAR or email us at sales@aaalarimar.com.

Other

Please feel free to drop us a line to share your thoughts on the site, our products, our service - all comments are welcome!


* This offer is not valid toward previously purchased merchandise or the purchase of gift certificates. Coupons for $25 off may be combined on a single purchase, but percentage off discounts cannot be combined. Not redeemable for cash. Once redeemed, card(s) cannot be re-issued.

To obtain the status of an order, enter the Confirmation Number and E-mail address associated with the order and then click Go!.
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Note: The E-mail address you enter must match the E-mail address you provided when the order was created.
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