POLICIES

We accept the following methods of payment: Visa, Mastercard, American Express, Furbish Studio E-Gift Cards.

All sales are final. Please review your order very carefully, and email prior to ordering if there are any questions. We cannot accept returns, or exchanges.

If an order is received damaged, or incorrect, please contact customer service.

Please use the chart below to estimate the standard shipping/handling charge for your order.

The majority of our items are shipped USPS Priority Mail Service or UPS Ground. You will receive an email confirmation when your order has shipped. You can log into your account for tracking info.

If you need rush delivery, please contact customer service prior to ordering.

Most in-stock items ship within 2-3 days although some items may take longer to process. Please note that items ordered together may be shipped separately. Occasionally some items may be backordered or out of stock. You will be emailed in a timely fashion should this be the case.

Orders shipped within North Carolina will be charged NC sales tax. Orders shipped outside of NC will not be charged sales tax.

To inquire about placing an order outside of the US, please contact customer service BEFORE ordering.

Your personal info is always safe with us online, however, if you are not comfortable making a purchase on our website, you may call us at (919)521.4981 to place your order. We are available Tuesday - Friday 10am - 5pm, and Saturday 11am - 4pm.