Frequently Asked Questions

The murals and some of the accent tile sets are now priced with shipping included. After you have entered your purchases in the cart go ahead and proceed with the step 1 2 3 4  the shipping will be added automatically. If the shipping is free then the total will not have a shipping price listed. If you are confused with the process because it can be tricky then please call me at 330-729-0355. 
Then there is always the unfortunate web site glitch whereas the shipping price may come up as astronomical amount if you are trying to buy multiple items.  I will refund the excess of the shipping cost back to your paypal account for any purchases from this website only. If you would like to take a few minutes to email or call me I can adjust your invoice to the correct shipping before you make the actual on-line purchase from the website. This issue has been a bit of a trial for me, but be assured that I will refund the extra shipping charges back to you.  The following is an estimate of how much shipping usually costs for the 4.25" tiles. 4 tiles cost $5.95.  6 tiles can cost anywhere from $7.50 to $11.00 depending on your zip code. Up to 14 tiles cost approximately $11.00 or whatever the Medium Flat Rate USPS cost is at the moment. Up to 32 tiles cost approximately $15.00 Large Flat Rate USPS.  Expediated one day shipping is also available upon request. If you are not located in the United States I will also be happy to combine shipping costs.  You are welcome to email me or call me and leave me a message with your zip code and how many tiles with the size and I will call you back with the exact shipping price. 330-729-0355 or email to:  mottlesmurals@gmail.com 
Please make checks payable to: Deborah Mottle           
                       Mail checks to:   212 N Cadillac Drive 
                                                Youngstown, Ohio 44512     Phone:330-729-0355.   
Question: Will the tiles withstand heat, water, steam etc. YES. Our tiles are kiln fired. The kiln temperature is over 1400 degrees during the firing time. Our tiles are way more durable than tiles made with the sublimation ink process.
Question: We like to do things ourselves is there an easy way to install the tiles verses the traditional installation?
Lowes sells a product named Bondera Tile Mat Set that simplifies tile installation. Google their web site for FAQS and details. Home Depot sells SimpleMat another product for easy installation of ceramic tiles.

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