Shipping & Returns info:
Standard Delivery Estimates:
East Coast delivery takes one to three business days.
Mid-West delivery takes up to three to four business days.
West Coast delivery takes up to five business days.
Expediated orders received before 2pm EST will be shipped that same day.
Our carriers: Federal Express Home Delivery (Ground) and USPS.
We are located in Maryland. In general, we process all orders within 24 hours.
| Order Value | Standard | Two-Day | Next Day |
|---|---|---|---|
| Up To $25.00 | $6.49 | $18.89 | $28.89 |
| $25.01 – $40.00 | $6.49 | $22.89 | $32.89 |
| $40.01 - $60.00 | $6.49 | $27.89 | $36.89 |
| $60.01 - $80.00 | $6.49 | $32.89 | $37.89 |
| $80.01 - $100.00 | $6.49 | $33.89 | $38.89 |
| $100.01 - $150.00 | $6.49 | $34.89 | $39.89 |
| $150.01 and Up | $6.49 | PLEASE CALL | PLEASE CALL |
EASY, HASSLE-FREE RETURNS
Returning products from One To Grow On Toys & Books is convenient and easy! If you are not satisfied with an item(s), One To Grow On Toys & Books offers a 30-day, money-back guarantee on all purchases, excluding shipping and handling charges, providing the toy has not been played with and is in its original packaging.
RETURN INSTRUCTIONS
You can find an Easy Returns form on the back of your invoice or packing list. If you do not have either, you may download the form here. Click here to download the form.
HOW TO MAKE A RETURN
To make a return, follow the 3 easy return steps!
- Complete sections A, B, and C below on the Easy Returns form.
- Box up the new, unused toy (in its original packaging), along with this completed Easy Returns Form, in a mail-safe container.
- Mail the package via a traceable method such as FedEx, UPS, or USPS to the following address:
- One To Grow On Toys & Books
- Attn: Returns
- 1280 Cronson Blvd. Suite 7027
- Crofton, MD 21114
Upon receipt, One To Grow On Toys & Books will process your return and contact you once your return is completed.
HOLIDAY RETURNS
One To Grow On Toys understands that you may buy holiday gifts early and hold onto them for weeks before giving them as gifts – this makes a 30-day return policy difficult! For this reason, we offer an extended return policy during the holiday season. Any toy purchased after October 15th can be returned until January 31st of the following year. This extension gives you plenty of time to shop prior to the holidays, and plenty of time to return an item after the holiday season.
RETURNING A GIFT
We know that sometimes children receive a duplicate gift or a toy that is not age appropriate, and we want to make those returns easy too! When returning a gift to One To Grow On Toys, please select the “Send Me a Gift Card” option of Section B of the Easy Returns Form. When we receive the return, we will issue you a gift card in the amount of the returned merchandise and send our catelogue for easy shopping.
QUESTIONS:
If you have any questions, please contact us at customerservice@onetogrowon.com or call 202-306-2235
