Store Policies

Customer Satisfaction:

VMAX offers 30 days money back guarantee. If you are not fully satisfied with the performance of any of our products, you can return it freight prepaid for full purchase price refund. 

Warranty:
VMAX Charge Tanks are known for their long life span ranging between 5-10 years.  Many factors can play a big part on the actual life span of the VMAX.  Nature of use, temperature, storage conditions, charging procedure are among the factors that can prolong or shorten their life span.  In an effort to keep our prices fair and of maximum value, we have structured a warranty program that minimizes the impact of abuse factors on our pricing structure by extending our warranty to a period where the VMAX can withstand most conditions of use.  During this and the remaining period, users will have played as important of a role in determining the lifespan of their VMAX as that of the quality and durability we promise.

VMAX Charge Tanks are warranted to original customers against defects and workmanship.  Within the following specified Free Replacement Period schedule, defective batteries will be replaced free of charge:

                                             Series                                    FRP (months from date of purchase)

CT                                          12

MR                                         12

SLR                                        12

ST                                          12

Please email us at vmax@vmaxchargetank.com to request a Return Authorization before returning any product.

Your request should include: Model Number, Serial Number, Date of Purchase and the store from which the product was purchased.

Approved Returns and a copy of your VMAX Authorized Dealer receipt must be shipped freight prepaid to: 

VMAX USA, LLC.
26300 W 8 Mile Rd.
Southfield, MI 48034

All returns must be free of any abuse and physical damage.    
All shipping damages must be claimed by shipper.  

VMAX USA,LLC will not be liable or responsible for any expenses for transportation, installation, loss of time or any other expenses which would be considered as incidental or consequential damages.

Failure due to any of the followings will void warranty: Abuse, physical damage, neglect, improper maintenance, bulged cases from heat, fire, insufficient charging , overcharging AND/OR the removal of manufacturer codes or serial numbers.

Terms, prices and specifications are subject to change and improvements without notice.

VMAXTANKS Material Safety Data Sheet

 ·            SECTION 1： Product Identification

 ·            SECTION 2: Contact

 ·            SECTION 3: Hazardous ingredients / Identity Information

 ·            SECTION 4: Physical/Chemical Characteristic Data

 Material is solid at normal temperatures.

Electrolyte

Appearance and Odor:

Electrolyte is a clear liquid with an acidic order. (5% diluent’s acid,95% is water)

·            SECTION 5: Health Hazard Information

 Under normal operating conditions, the internal material will not be hazardous to your health. Only internally exposed material during production or case breakage or extreme heat (fire) may be hazardous to your health.

·           SECTION 6: Routes of Entry:

·Skin Contact:  Acid may cause irritation, burns and/or ulceration

·Skin Absorption:  Not a significant route of entry.

·Eye Contact:  Acid may cause severe irritation, burns, cornea damage and/or blindness

·Ingestion:  Acid may cause serve irritation of mouth, throat, esophagus and stomach

 ·           SECTION 7: Sign and Symptoms of Over Exposure:

Acute Effects: Over exposure to lead may lead to loss of appetite, constipation, sleeplessness and fatigue. Over exposure to acid may lead to skin irritation, corneal damage of the eyes and upper respiratory system.

Chronic Effects: Lead and its components may cause damage to kidneys and nervous system. Acid and its components cause lung damage and pulmonary conditions.

Potential to Cause Cancer: The International Agency for Research on Cancer has classified “strong inorganic acid mist containing sulfuric acid” as a Category 1 carcinogen, a substance that is carcinogenic to humans. This classification does not apply to liquid forms of sulfuric acid or sulfuric acid solutions contained within a battery. Inorganic acid mist is not generated under normal use of this product. Misuse of the product, such as overcharging, may however result in the generation of sulfuric acid mist.

·           SECTION 8: Emergency and First Aid Procedures:

·Inhalation: Remove from exposure and apply oxygen if breathing is difficult

·Skin: Wash with plenty of soap and water. Remove any contaminated clothing

·Eyes: Flush with plenty of water immediately for at least 15 minutes. Consult a physician

·Ingestion: Consult a physician immediately

 ·           SECTION 9: Fire and Explosion Hazard Data

Flash Point:                            Hydrogen=259°C

Auto ignition Temperature:        Hydrogen=580°C

Extinguishing Media:                Dry chemical, foam, CO2

Unusual Fire and Explosion Hazards: Hydrogen and oxygen gases are produced in the cells during normal battery operation (hydrogen is flammable and oxygen supports combustion). These gases enter the air through the vent caps. To avoid the chance of a fire or explosion, keep sparks and other sources of ignition away from the battery.

 ·           SECTION 10: Reactivity Data

Stability:                             Stable

Conditions to Avoid:             Sparks and other sources of ignition

Incompatibility: (materials to avoid)

Lead/lead compounds: Potassium, carbides, sulfides, peroxides, phosphorus, sulfur.

Battery electrolyte (acid): Combustible materials, strong reducing agents, most metals, carbides, organic materials, chlorates, nitrates, picrates, and fulminates.

Hazardous Decomposition Products:

Lead/lead compounds: Oxides of lead and sulfur.

Battery electrolyte (acid): Hydrogen, sulfur dioxide, and sulfur trioxide.

Conditions to Avoid:

High temperature. Battery electrolyte (acid) will react with water to produce heat. Can react with oxidizing or reducing agents.

 ·           SECTION 11: Control Measures

Engineering Controls:

Store lead/acid batteries with adequate ventilation. Room ventilation is required for batteries utilized for standby power generation. Never recharge batteries in an unventilated, enclosed space.

Work Practices:

Do not remove vent caps. Follow shipping and handling instruction that are applicable to the battery type. To avoid damage to terminals and seals, do not double-stack industrial batteries.

 ·           SECTION 12: Personal protective Equipment

Respiratory Protection:

None required under normal handling conditions. During battery formation (high-rate charge condition), acid mist can be generated which may cause respiratory irritation. Also, if acid spillage occurs in a confined space, exposure may occur. If irritation occurs, wear a respirator suitable for protection against acid mist.

Eyes and Face:

Chemical splash goggles are preferred. Also acceptable are “visor-gogs” or a chemical face shield worn over safety glasses.

Hands, Arms, Body:

Vinyl coated, VC, gauntlet type gloves with rough finish are preferred.

Other Special Clothing and Equipment:

Safety shoes are recommended when handling batteries. All footwear must meet requirements of ANSI Z41.1-Rev.1972.

 ·           SECTION 13: Precautions for Safe Handling and Use

Hygiene Practices:

Following contact with internal battery components, wash hand thoroughly before eating, drinking, or smoking.

Respiratory Protection:

Wear safety glasses. Do not permit flames or sparks in the vicinity of battery(s). If battery electrolyte (acid) comes in contact with clothing, discard clothing.

Protective Measures:

Remove combustible materials and all sources of ignition. Cover sills with soda ash (sodium carbonate) or other suitable container. Dispose of a hazardous waste.

Wear acid-resistant boots, chemical face shield, chemical splash goggles, and acid-resistant gloves. Do not release un-neutralized acid.

Waste Disposal Method:

Battery electrolyte (acid): Neutralize as above for a spill, collect residue, and place in a drum or suitable container.

Dispose of as hazardous waste. Do not flush lead contaminated acid to sewer.

Batteries: Send to lead smelter for reclamation following applicable government, province and local regulations. Product can be recycled along with automotive (SLI) lead acid batteries.

Other Handling and Storage Precautions:

None Required.

·           SECTION 14: NFPA Hazard Rating

Sulfuric Acid:

·           SECTION 15: Department of Transportation and International Shipping Regulations

 ·           SECTION 16: Comments:

VMAXTANKS sealed lead-acid batteries are classified as “non-spillable” for the purpose of transportation.

VMAXTANKS sealed lead-acid batteries can be safely transported on deck, or under deck stored on either a passenger or cargo vessel as result of passing the Vibration and Pressure Differential Tests as described in the IMDG regulations.

To transport these batteries as “non-spillable” they must be shipped in a condition that would protect them from short-circuits and be securely packaged so as to withstand conditions normal to transportation by a consumer, in or out of a device, they are unregulated thus requiring no additional special handling or packaging.

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